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Terms and Conditions of Sale

These Terms and Conditions of Sale apply to all orders placed via Daylivro, forming a contract between the User, partners and Daylivro.

Version dated
August 14, 2025
Version
1.0

Preamble

These Terms and Conditions of Sale apply to all orders placed via Daylivro, forming a contract between the User, partners and Daylivro, in accordance with the DOC and Law No. 31-08.

Article 1 - Products and Services

  • Products: Meals, groceries; photos are indicative, variations possible.
  • Partners strive for optimal presentation without guarantee of subjective satisfaction.

Article 2 - Prices and Fees

  • Prices displayed including all taxes; delivery fees indicated before confirmation.
  • Additional fees for D-Market according to distance/amount.

Article 3 - Payment and Billing

As in the Terms of Use; refund in case of non-compliance (Article 37, Law No. 31-08).

Article 4 - Delivery and Execution

  • Estimated timeframes; no responsibility for unexpected delays (force majeure, DOC Article 269).
  • For D-Market: Preparation confirmed by contact if needed; insurance via updated number.

Article 5 - Warranties and Claims

  • Compliance: Resolution or refund if non-compliant (Articles 13-14, Law No. 31-08).
  • No abusive clauses; interpretation in favor of the consumer (Article 9, Law No. 31-08).

Article 6 - Force Majeure

Exemption for unforeseeable events (DOC, Article 335).

Article 7 - Disputes

As in the Terms of Use. Contact our support team at: support@daylivro.ma